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Product Exchange (Thailand only)
Product exchanges can be made in 2 cases:
– The product is not your size and you want to change the size. You cannot change the color or skip models.
- The product has a manufacturing defect. Otherwise, the product cannot be exchanged.
Volt hopes you are satisfied with our products. If you wish to return the product due to the above 2 cases, you can return the product within 30 business days from the date of purchase. To return the product for exchange, the product must be in the same condition with the product tags. Do not wash or remove the product tags.
Product exchange requirements
Products ordered online must be exchanged online only.
Products purchased through the store must be exchanged at the store only.
Products ordered through Paypal must be exchanged online only.
To exchange a product, a receipt or proof of purchase is required.
* If you order products from a dealer, you must contact the dealer and accept the terms and conditions.
Shipping address for exchange
Volt Energy Wear Co., Ltd.
No. 58/89 Village No. 3, Khlong Kluea Subdistrict
Pak Kret District, Nonthaburi Province 11120
Returns Policy
The product must be in its original condition with tags. Do not wash or remove the tags.
Please clearly state your return address and send via post or private courier.
If the product has a manufacturing defect, we will deliver a new product to you after receiving the defective product back. There will be no shipping costs.
If the product does not have a manufacturing defect and you wish to exchange the size, there will be a shipping cost for you.
- EMS Express : ฿ 80.00
Delivery time is approximately 1-2 business days.
- Normal registration: ฿ 50.00
Delivery time is approximately 2 – 3 business days.
Force 1.0.0 Prototype Lite Training Shoes Product Exchange Terms
Product exchanges must be made at Volt Station HQ only.
There will be staff to assess the condition of the product before making any exchanges every time.
The product must be in its original condition with tags. Do not wash or remove the tags.
Product exchanges can be made in 2 cases:
– The product is not your size and you want to change the size. You cannot change the color or skip models.
- The product has a manufacturing defect. Otherwise, the product cannot be exchanged.
RETURN AND EXCHANGE PRODUCT ( THAILAND ONLY )
THIS POLICY REFERS TO SIZE / FAULTY DUE TO MANUFACTURING DEFECT EXCHANGES ONLY
VOLT hope you are satisfied with your gear. Our products are fully warranted against defects in materials and 14 days guarantee after purchase . If you need to return your order, your product(s) must be returned in perfect condition, unworn, unwashed with all the labels on to be accepted for return or exchange within 14 business days from the date on invoice.
We do not accept returns for items shipped internationally, we apologize for any inconvenience.
YOU CAN RETURN YOUR ITEM(S) AS FOLLOWS
Items purchased online must be returned online within 30 days of purchase.
Items purchased in VOLT retail store must be returned in-store within 30 days of purchase
Items purchased online using PayPal must be returned online within 30 days of purchase
You must have an original receipt or packing slip to complete your return.
Items must be unused and unwashed.
* Note that items purchased at a 3rd party or re-seller must be returned at those locations and are subject to the 3rd party’s return policy
SENDING IT BACK TO US
Repackage items exactly how you received them — boxes, tags, and all
Write your order confirmation number on the outside of the package
Clearly address your package to our returns .Take your sealed box to any post office counter or authorized carrier outlet to purchase your return postage.
RESTRICTIONS
If product(s) are faulty due to manufacturing defect we will return a new one without shipping cost or full refunds .
If product(s) are not faulty due to manufacturing defect cause by SIZE ,there will be cost for shipping
– EMS: ฿ 80.00 (1-2 days for delivery)
– Normal Register ฿ 50.00 (2-3 days for delivery)
ADDRESS FOR SENDING BACK TO US
Address : VOLT headquarters 58/89 Sukhothai Bd. Chaengwattana Rd.Khlongkler Pakkred Nonthaburi 11120 [/vc_column_text][/vc_column][/vc_row]