Shipping and Delivery

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Shipping and Delivery

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Shipping and delivery of goods

You can choose the delivery type via the website https://voltbkk.com/ in the first step of ordering.

International shipping (AEC COUNTRIES) will take approximately 14 – 21 business days.

  • Due to international shipping, there may be delays in delivery. We apologize for this.

Shipping type, duration and cost can be selected according to the information below.

Shipping Method / Time / Cost

– International shipping (AEC COUNTRIES) : ฿ 450.00

Delivery time is approximately 14 – 21 business days.

  • Domestic Express Shipping: ฿80

Delivery time is approximately 1-2 business days.

  • Standard domestic delivery: ฿50

Delivery time is approximately 2 – 4 business days.

 

Frequently asked questions

  1. Where can I ship my products to?

We provide delivery services to you throughout Thailand and international delivery services (AEC COUNTRIES).

  1. Payment Method

Credit and debit cards

Can only be used to pay for products with Mastercard, Visa.

Bank transfer

You can pay for products by direct bank transfer and use the order number for reference.

Paypal

You can pay for products directly through your Paypal account.

  1. How to get free shipping (Thailand only)

If you order products totaling ฿3,000.00 or more, express delivery is free.

  1. When will I receive the product?

We will notify you of the status after you have paid for your order. Once you have placed your order, you will receive an order acknowledgment to confirm your order details. Once we have prepared your order for shipment, you will receive a tracking number with the courier information and tracking information.

VOLT SHIPPING INFORMATION

You can select shipping options on voltbkk.com during step one of order checkout. See the following shipping options, estimated timelines and costs. Additional shipping FAQs are provided below.

Please note that International orders ( AEC Countries ONLY ) can take up to 14-21 business days for delivery. Please be advised international orders can sometimes be delayed,

we apologize for any inconvenience.

 

SHIPPING METHOD / TIME / RATE

– AEC INTERNATIONAL: ฿ 450.00 ( 4-21 business days for delivery )

– EXPRESS: ฿ 80.00 (1-2 days for delivery)

– Normal ฿ 50.00 (2-3 days for delivery)

 

FREQUENTLY ASKED QUESTIONS

  1. WHERE CAN I SHIP MY ORDER?

VOLT doesn’t ship internationally, but ordering options are available in several other countries. Orders can be shipped within THAILAND, AEC Countries .

  1. WHAT PAYMENT METHODS ARE ACCEPTED

– Credit and Debit Cards

We currently accept any credit or debit card with a MasterCard, Visa.

– Electronic Cards

Some electronic cards may work, but others may not.

– Direct Bank Transfer

Make your payment directly into our bank account. Please use your Order ID as the

payment reference.

– Paypal

Must be a verified PayPal account. Only PayPal, no other sites.

  1. HOW DO I GET FREE SHIPPING (within THAILAND)

If you place your order, you’ll automatically receive free Express on all qualifying orders of

฿ 3,000 or more.

PLEASE SELECT SHIPPING METHOD BEFORE CHECKOUT

*THIS FREE SHIPPING DOES NOT INCLUDE SHOE CATEGORIES

  1. WHEN EXACTLY WILL I RECEIVE MY ORDER

When you enter your shipping address during checkout, each available shipping method will automatically update with estimated delivery dates. Once you select the shipping method and complete your order, the estimated delivery date will be listed in your order confirmation email.

  1. CAN I CHECK ORDER STATUS OR TRACK SHIPPING

You can check your order status anytime after it’s placed. Tracking information will also be

emailed to you when the order ships. Follow this link to track your order

  1. CAN I CANCEL OR CHANGE THE SHIPPING ADDRESS ON MY ORDER

If your order’s not been dispatched (we will confirm your order status via an email when it has), Contact our sales team within 24 hrs to cancel or change it. If we’ve already sent your shipping, you are not able to cancel or change it, we apologize for any inconvenience. [/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]